Last Updated: December 28, 2024
Your privacy is important to us. This Privacy Policy explains how Dynan collects, uses, protects, and shares your personal information. We are committed to transparency and protecting your data in accordance with applicable privacy laws.
At Dynan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (dynan.store) or purchase our products and services. By using our website, you consent to the practices described in this policy.
When you create an account, place an order, or contact us, we collect personal information including: name, email address, phone number, shipping address, billing address, and payment information. For custom printing orders, we also collect design files and specifications you provide.
We automatically collect certain technical information when you visit our website, including: IP address, browser type and version, device information, operating system, pages visited, time spent on pages, referring website, and cookies data.
We collect information from your communications with us, including emails, WhatsApp messages, phone calls, and any feedback or reviews you provide.
We use your information to process and fulfill your orders, including payment processing, shipping, and delivery. For custom printing orders, we use your design files to create your personalized products.
We use your contact information to respond to inquiries, provide customer support, send order confirmations, shipping updates, and handle returns or exchanges.
With your consent, we may send promotional emails, special offers, and updates about new products. You can opt out of marketing communications at any time.
We analyze usage data to improve our website functionality, user experience, product offerings, and to detect and prevent fraud or security issues.
We share your information with trusted third-party service providers who assist us in operating our business, including: payment processors, shipping carriers, email service providers, and analytics services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our customers or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We implement industry-standard security measures to protect your personal information, including: SSL/TLS encryption for data transmission, secure payment gateways, encrypted data storage, regular security audits, access controls and authentication, and firewall protection. While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
Cookies are small text files stored on your device that help us improve your browsing experience. We use both session cookies (temporary) and persistent cookies (stored longer-term).
We use cookies to: remember your preferences and settings, maintain your shopping cart, analyze website traffic and user behavior, personalize content and advertisements, and improve website security.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
You have the right to access and update your personal information at any time through your account settings or by contacting us.
You can request deletion of your personal information, subject to legal and contractual obligations. We will retain certain information as required by law or for legitimate business purposes.
You can unsubscribe from marketing emails by clicking the unsubscribe link in any promotional email or by contacting us directly.
You can request a copy of your personal information in a structured, commonly used format.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for accounting and legal purposes. Account information is retained until you request deletion. Marketing data is retained until you opt out.
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
Your information may be transferred to and processed in countries other than Pakistan. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. We will post the updated policy on this page with a new 'Last Updated' date. Significant changes will be communicated via email or prominent notice on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: Email: dynan.store@gmail.com | WhatsApp: +92 3110721435 | Available: 24/7. We will respond to your inquiry as soon as possible, typically within 48 hours.
We use industry-standard security measures to protect your personal information. Your trust is important to us, and we are committed to maintaining the confidentiality and security of your data.